Region: Fresno
Consumer protection

Tenants being mislead,taken advantage of and going into debt (Heron Pointe Apartments)

Petition is addressed to
Mayor Jerry Dyer

20 signatures

Collection finished

20 signatures

Collection finished

  1. Launched July 2024
  2. Collection finished
  3. Prepare submission
  4. Dialog with recipient
  5. Decision

Comments

I relate heavily. They are bullies here and changed the rent amount the day I signed my lease and said if I didn’t sign then I would not be able to move in. They lie and say you must pay an $100 late fee when you pay electricity late which is not true, in the lease it states it’s a $7 late fee. The apartments are unsafe. They are dirty. The pools are in horrible condition and so is the complex. The front office staff is rude and harass people.I have caught the two ladies in the office putting a note on my door and giggling when they put the paper on top of my peephole and then asked me “ when are you going to pay your bill and it hasnt been paid since July “ which was inaccurate and they had the audacity to do this outside my front door and not the office. The front office ladies are rude, condescending, and honestly need attitude adjustments. Save yourself and live anywhere else.I had people help me with my bill and the apartments overstepped and almost made me lose the help with spreading misinformation. I know they’ve charged others for $100 for late electric bills. My other concern is when they collected these false funds where did they go?It’s corrupt and they all need to be investigated.

(Processed)

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