Tüketicinin korunması

Close booking.com for fraud

Dilekçe yönlendirildi
European Public Prosecutor's Office
47 Destekleyici

Koleksiyon tamamlandı

47 Destekleyici

Koleksiyon tamamlandı

  1. Başladı Kasım 2023
  2. Koleksiyon tamamlandı
  3. Gönderime hazırla
  4. Alıcı ile iletişim kutusu
  5. Karar

I think Booking.com are in buisiness with the Bait and Switch hotels being advertised on their site, we fell fowl to this scam and when contacting Booking.com they said there was nothing they can do as its booked with a partner company, but I didn't book with a partner company... they are scamming people out of money.

Booking.com hasn't paid me since April. After bankrupting me posting out of pocket, my beach hotel was foreclosed and I lost everything. They ordered me $143 as compensation for the entire hotel. Even that payment failed. There is no accountability or repercussions for a multi-billion dollar company to drive home if not thousands of properties out of business by not passing on the customers money that they collected. If that's not illegal, it should be! I can't imagine another situation where this wouldn't be viewed as pure theft.

I've twice been scammed by Booking.com. The 1st time I booked a holiday apartment in Lisbon which was literally in the middle of a building site. A wrecking ball swung past the window at 1 point. The 2nd time, a few weeks ago, was when I booked an apartment in Brighton that claimed to offer free parking but then said it was only suitable for very small cars. On both occasions Booking.com refused to refund the money. From my own experience and that of clearly 1000s of other people on trustpilot.com, It's clear that they're facilitating and aiding and abetting fraud for financial gain.

Evidentemente c'è la volontà di una grande azienda, in questo caso la principale presente nell'oligopolio della prenotazione on line, che cerca di tenersi i soldi di clienti ingiustamente, tramite stratagemmi assurdi.
Ovviamente, come si può constatare da questa situazione, loro si fanno forza per il fatto che non essendo negozio fisico, rende difficile appellarsi in casi come questi alla giustizia, e molti lasciano perdere per i tempi lunghi e l'impegno che comporta dover remare contro a ditte del genere quando si mettono di traverso.

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