Region: Neuseeland
Bild der Petition Stop government funding for white label hearing aids

Stop government funding for white label hearing aids

Petition richtet sich an:
The Minister of Health, The Minister for ACC, The Minister for Veterans, The Minister of Commerce and Consumer Affairs

6 Unterschriften

1 %
500 für Sammelziel

6 Unterschriften

1 %
500 für Sammelziel
  1. Gestartet 16.09.2026
  2. Sammlung noch > 5 Monate
  3. Einreichung
  4. Dialog mit Empfänger
  5. Entscheidung
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Petition richtet sich an: The Minister of Health, The Minister for ACC, The Minister for Veterans, The Minister of Commerce and Consumer Affairs

Large, overseas-owned corporate audiology chains are increasingly utilizing "white-label" (proprietary or re-branded) hearing aids. These devices are locked to the specific software of that corporate chain. This practice deliberately strips away consumer freedom, stifles fair competition, and directly impacts small, independent Kiwi businesses.

Given that an estimated 90% of these consumers utilize public funding—such as the Health NZ Hearing Aid Subsidy Scheme, Full Funding hearing aid scheme, ACC, or Veterans' Affairs New Zealand (VANZ)—we believe urgent policy intervention is required to protect both public funds and consumer rights.

Begründung

When corporate chains fit a white-label device (such as Specsavers 'Advance', Bay Audiology/Amplifon proprietary ranges, or Costco house brands), the underlying software is locked. If a patient becomes dissatisfied with the corporate chain's service, moves to a new town, or wishes to support a local independent clinic, they discover they cannot leave.

Independent clinics possess the clinical skill to help these patients, but we are technologically locked out from adjusting or servicing these white-label devices, or have to jump through multiple hoops requiring several hours of time to beg for access to the software. Any software updates (which happen frequently) are not automatically given to independent clinicians thus making this an ongoing problem. Consequently, the consumer is "locked in" to the corporate provider. This drastically decreases ongoing service quality, eliminates clinical choice, and obliterates fair market competition.

Vielen Dank für Ihre Unterstützung, Teresa Burns Hearing, Auckland
Frage an den Initiator

Angaben zur Petition

Petition gestartet: 15.09.2026
Sammlung endet: 15.03.2027, 23:59 GMT+13
Region: Neuseeland
Kategorie: Gesundheit

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Warum Menschen unterschreiben

Venerable hearing impaired patients should be protected. They should be educated when fitted with brands that are locked to the business which fits them and told that no other clinic will be able to help tune the aids.

I am an independent audiologist

It affects my business and limits client choice. I have had to turn away clients who have been unhappy with the service they are being provided by their Audiology clinic as I am just not able to adjust their aids given the lack of readily available software and support for them. It means they are stuck going to a provider they are unhappy with.

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