Vorwerk need to stop destroying working hardware! Keep Neato Robotics cloud alive!

Petition is addressed to
Vorwerk Group

5,456 Signatures

Collection finished

5,456 Signatures

Collection finished

  1. Launched October 2025
  2. Collection finished
  3. Prepare submission
  4. Dialog with recipient
  5. Decision

News

12/15/2025, 16:19

Dear undersigned,

I am still amazed by the longevity this petition is showing. Yesterday, 52 new signatures came in - which is one of the best days since start of the petition more than two months ago!
As long as this rate keeps, I am hopeful to get something rolling with this petition.

Yet, it is still only a petition. Vorwerk can decide to ignore it, if reputation is irrelevant to them. Thus I am happy that there are other creative and diligent people who also find ways to fight the situation that Vorwerk has created. Today I would like to show two of them.

Please be aware: I am not affiliated to any of the two and do not take ownership. I can not be held responsible for what these people do.

1- Reddit user shaman79 (www.reddit.com/user/shaman79/) claims to prepare a class action lawsuit. You can find all information on Reddit: www.reddit.com/r/NeatoRobotics/comments/1piifcf/legal_action_collecting_affected_users/ - including information on how to take part.
(Disclaimer: I do not know this user and can not be held responsible for this user's activity, especially for the data collection of that user as part of the process)
2- Reddit user Aggravating_Gur_4710 (www.reddit.com/user/Aggravating_Gur_4710/) haS created a way to connect your bricked Neato Botvac to Home Assistant (an Open Source smart home solution, see www.home-assistant.io/) in order to revive it.
It includes setting up an ESP32 (a micro computer on a single chip for development) and connecting it to the Neato's ports. You can find all the information on GitHub: github.com/philip2809/neato-connected - and they also provide a chat server on Discord for helping out: discord.gg/PAgwhWvyD8
(Again, I can not be held responsible for their approach or damages possibly done by that.)

I am amazed, especially by this last approach: This can really solve the issue, even if all legal ways might fail.

Let's keep all the efforts going - and please keep spreading the word of the petition. I hope to be able to get some traction via press/media - therefor more signatures are needed.


Help us to strengthen citizen participation. We want to support your petition to get the attention it deserves while remaining an independent platform.

Donate now