Vorwerk need to stop destroying working hardware! Keep Neato Robotics cloud alive!

Petition is addressed to
Vorwerk Group

5,456 Signatures

Collection finished

5,456 Signatures

Collection finished

  1. Launched October 2025
  2. Collection finished
  3. Prepare submission
  4. Dialog with recipient
  5. Decision

News

12/15/2025, 16:19

Dear undersigned,

I am still amazed by the longevity this petition is showing. Yesterday, 52 new signatures came in - which is one of the best days since start of the petition more than two months ago!
As long as this rate keeps, I am hopeful to get something rolling with this petition.

Yet, it is still only a petition. Vorwerk can decide to ignore it, if reputation is irrelevant to them. Thus I am happy that there are other creative and diligent people who also find ways to fight the situation that Vorwerk has created. Today I would like to show two of them.

Please be aware: I am not affiliated to any of the two and do not take ownership. I can not be held responsible for what these people do.

1- Reddit user shaman79 (www.reddit.com/user/shaman79/) claims to prepare a class action lawsuit. You can find all information on Reddit: www.reddit.com/r/NeatoRobotics/comments/1piifcf/legal_action_collecting_affected_users/ - including information on how to take part.
(Disclaimer: I do not know this user and can not be held responsible for this user's activity, especially for the data collection of that user as part of the process)
2- Reddit user Aggravating_Gur_4710 (www.reddit.com/user/Aggravating_Gur_4710/) haS created a way to connect your bricked Neato Botvac to Home Assistant (an Open Source smart home solution, see www.home-assistant.io/) in order to revive it.
It includes setting up an ESP32 (a micro computer on a single chip for development) and connecting it to the Neato's ports. You can find all the information on GitHub: github.com/philip2809/neato-connected - and they also provide a chat server on Discord for helping out: discord.gg/PAgwhWvyD8
(Again, I can not be held responsible for their approach or damages possibly done by that.)

I am amazed, especially by this last approach: This can really solve the issue, even if all legal ways might fail.

Let's keep all the efforts going - and please keep spreading the word of the petition. I hope to be able to get some traction via press/media - therefor more signatures are needed.


12/04/2025, 16:42

Dear undersigned,

I have just extended the signature collection phase for one month. Since the cloud shutdown is still ongoing (my neato is still online...) and signatures keep coming in at a decent rate, I want to keep collecting.

Please spread the word. Let your friends and family sign and share through social media!

Thanks for your support!


12/04/2025, 16:34

Deadline postponed for 1 month. Reason: Cloud shutdown is still ongoing, and signatures also continue coming in on a high rate.


Neues Zeichnungsende: 11.01.2026
Unterschriften zum Zeitpunkt der Änderung: 1226


11/12/2025, 23:25

Dear undersigned, I recently stumbled over this post on reddit from two years ago: www.reddit.com/r/NeatoRobotics/s/ho9TLQ9UQz

The user claims to have successfully installed a Vorwerk Kobold firmware on a Neato BotVac.
This is very interesting, since it's a sign that Neato's vacuum robots are technically very close to Vorwerk's robots.

That shed's a very bad light on Vorwerk: Instead of keeping "two cloud services" alive, they could also just patch the Neatos to work on the Vorwerk cloud. But obviously they prefer to waste the Neatos - in order to generate new sales?

Please do share the petition and this news - we need to get the pressure up on this topic!

P.S.: I clearly do NOT recommend to install the Vorwerk firmware. The author of the post states that a connection cannot be established afterwards. But I am sure Vorwerk could easily provide a modified firmware that allows the Neatos to register with the Vorwerk cloud. It's a matter of will.


11/06/2025, 13:25

Dear undersigned, we have reached 700 signatures. This is a good start, thanks so much for all your support!

If we want to make an impression and put pressure on Vorwerk, we must grow more.

Please do whatever comes to your mind to share the petition. Tell your friends and family, share on social media, web forums and so on. Make sure everybody on your household has signed!

Every signature helps. Thanks!




10/13/2025, 08:48

Dear undersigned,

thank you for your support so far.

Please everybody help spreading the petition. My network is limited, especially abroad. So all you guys in USA, Australia, France, Spain, Poland, the Netherlands, ... - try to find good spots to link this petition. Some inspiration:
* Find news portals that have covered the news, and either comment the news or let them add a news about the petition
* Find forums/message boards for Neato or vacuum cleaners in general, and register and post there
* Find chat groups like Discord to post the link there
* Use social media like Facebook, X, Instagram, TikTok, you name it

Any help is appreciated. I think it's imperative that we get a broad coverage NOW. The petition runs for two months, but the anger is here NOW, so we need to be known to get the most of it. Thanks!

Additionally, I still need translators for every language other than German or English. Please contact me via the button labeled "Question to the initiator" on the main petition page.

Thanks!


10/10/2025, 13:54

Dear petitioners,

thank you for your support. The first few signatures are the most difficult and thus most important ones.
We can see signatures from France, the Netherlands, Germany, UK...

I think for further success it would be helpful to get translations of the petition text into the system. If you volunteer to translate into your native language, please contact me via the petition platform.

Your help is appreciated!


10/10/2025, 08:58

Tippfehler in der Überschrift korrigiert: Cliud > Cloud


New title: Vorwerk need to stop cripplingdestroying working hardware! Keep Neato Robotics cloud alive!
Signatures at the time of the change: 11


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