Kraj : Spojené státy americké

Ochrana spotřebitele

Vorwerk need to stop destroying working hardware! Keep Neato Robotics cloud alive!

Alexander Schöcke

Petice je adresována

Vorwerk Group

4 225 podpisy

85 %

5 000 pro místo určení sbírky

4 225 podpisy

85 %

5 000 pro místo určení sbírky

Zahájena října 2025
Sbírka stále > 4 týdnů
Podání
Dialog s příjemcem
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Tato petice je k dispozici také v český .

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Petice je adresována: Vorwerk Group

German vacuum cleaner company Vorwerk had acquired Neato Robotics in 2017. In 2023, they have ceased the company. In that same announcement, Vorwerk has announced to keep supporting the devices for five years. (See Vorwerk Gruppe bündelt Robotik-Know-how in Wuppertal | Presseportal, in German)
At October 6th, 2025 Vorwerk has finally announced to shut down the Neato cloud platform "now". (See Announcement - 6th Oct 2025 : Support)

The undersigned demand:

Either: Take back the decision completely.
Or: Publish the full source code and binaries of Neato's devices' firmwares and Neato's cloud server software, so that the community can keep these devices alive.
Or: Do work out an integration with Open Source platforms like Home Assistant (see Home Assistant) in order to allow continued use of the devices.

Ideally, the undersigned would like to see all of the above implemented.

Odůvodnění

The signers of this petition clearly oppose disabling main features of their products without their consent.
They refuse the decision due to several reasons:

It is a break of the promise of five years of support in their previous announcement
It is a sign that Vorwerk does not value sustainability: Working hardware is being made worthless just for financial interests. In times of climate catastrophy, this is unacceptable.
It is a sign that Vorwerk does not value the interests of their customers, and want to create artificial revenue by devalueing their working devices.

In any case, if Vorwerk will not provide a fair and respectful solution to this situation, the undersigned will refrain from buying any products of the Vorwerk group in the future and will advise anybody in their networks against doing so.

Děkujeme za vaši podporu, Alexander Schöcke, Jork

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Informace o petici

Petice byla zahájena: 10. 10. 2025
Sbírka končí: 11. 03. 2026 23:59 SEČ
Kraj : Spojené státy americké
kategorie : Ochrana spotřebitele

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Changes to the petition

před 6 H.
Subscription period active - Milestone: 4000 signatures!

26.01.2026

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Dear undersigned,

we have just reached 4000 signatures! To give you an idea of how much this is: We are talking about 84 pages (size A4) full of signatures!
I want to personally thank you for your signatures and all your efforts in sharing the petition.

As a next step, I will contact the Vorwerk group for an appointment for handing over the signatures.

In the meantime, please keep pushing as much as you can: Get your families and friends to sign, your colleagues, whoever you talk to. Keep in mind: Switching off features remotely after sales can happen to EVERYONE tomorrow. We should send a strong signal against habits like this - and every signature counts.

Thank you!
Changes to the petition

10.01.2026

Všechny 20 zprávy

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Zatím žádný argument CONTRA.

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Proč lidé podepisují

Všechny komentáře

Komentář od Lautescher Florian

Bischwihr, před 2 H.

Mon aspirateur est inutile et inutilisable !!!

Komentář od Pilar Puri-Hernandez

Phoenix, před 13 H.

Spent close to $1000 and already sent it for repair x2

Komentář od Mark Henry

Fisherville, před 16 H.

To operate my Nestor that is downstairs while I am upstairs, it is difficult for me to get downstairs

Komentář od Není veřejné

Greenville, před 18 H.

They robbed me of the functionality of a product I purchased based on advertised features. I rely on this product as a disabled person, to assist me in cleaning my home.

Komentář od Sullivan Baumer

Ruminghem, před 18 H.

Il s’agit d’une tromperie commercial auprès des clients.

Všechny komentáře

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